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Showing 1 - 15 of 15 Results
1.
A Guide to Service Desk Concepts
A Guide to Service Desk Concepts by Donna Knapp ISBN: 9781285063454 List Price: $149.95
$29.96 (Save 80%)
2.
A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional by Donna Knapp ISBN: 9781285063584 List Price: $147.95
$17.55 (Save 88%) $15.00 (Save 89%)
3.
A Guide to Service Desk Concepts
A Guide to Service Desk Concepts by Donna Knapp ISBN: 9780324785067 List Price: $173.95
$61.80 (Save 64%)
4.
A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional by Knapp, Donna ISBN: 9780538748537 List Price: $94.95
$7.99 (Save 91%)
5.
ITSM Process Design Guide
ITSM Process Design Guide by Knapp, Donna ISBN: 9781604270495 List Price: $79.95
$97.87
6.
Guide to Customer Service Skills for the Help Desk Professional
Guide to Customer Service Skills for the Help Desk Professional by Knapp, Donna ISBN: 9780760072622 List Price: $45.95
$53.80
7.
From the Soup Lines to World War II
From the Soup Lines to World War II by Donna Mae Knapp ISBN: 9781462857807 List Price: $19.99
$15.86 (Save 20%)
8.
From the Soup Lines to World War II
From the Soup Lines to World War II by Knapp, Donna Mae ISBN: 9781462857814 List Price: $29.99
$22.15 (Save 26%)
9.
Guide to Help Desk Concepts
Guide to Help Desk Concepts by Knapp, Donna ISBN: 9780619159467 List Price: $84.95
$74.44 (Save 12%)
10.
Guide to Customer Service Skills for the Help Desk Professional
Guide to Customer Service Skills for the Help Desk Professional by Knapp, Donna ISBN: 9780619216412 List Price: $94.95
$7.99 (Save 91%)
11.
A Guide to Help Desk Concepts
A Guide to Help Desk Concepts by Donna Knapp ISBN: 9780760071502 List Price: $70.95
$58.88 (Save 17%)
12.
Guide to Biothics Health Law & Human
Guide to Biothics Health Law & Human by Amaboo Dhai, David McQuoid-... ISBN: 9780702180521

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13.
Guide to Customer Service Skills for the Help Desk Professional
Guide to Customer Service Skills for the Help Desk Professional by Knapp, Donna ISBN: 9780613916493 List Price: $44.30

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14.
Ise Guide to Serv Desk Cpts
Ise Guide to Serv Desk Cpts by Donna Knapp ISBN: 9781285063539
$100.00
15.
The Itsm Process Design Guide: Developing, Reengineering, and Improving It Service Management
The Itsm Process Design Guide: Developing, Reengineering, and Improving It Service Management by Knapp, Donna ISBN: 9781604276916

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